Folks, I have a few .ie domains hosted with Company X. I emailed Company X about 5 days ago to ask them if they would be dropping the price of their .ie domain names because they're considerably more expensive than some of their main competitors. Twice as expensive, more in some cases! I never received a reply to my support email so I called them yesterday morning to investigate further. I was told that because I was a bulk buyer with a dedicated server, they would look into giving me a discount. Over 24 hours later and I haven't heard anything back from them.
Now I wouldn't normally consider myself a demanding or difficult customer. Once my service is up-and-running I can normally take care of myself and I am generally happy to suffer crappy support (and I generally do with Company X). But I'm asking this company why they are charging me twice what their main competitors are for .ie domains and they're not even defending themselves!
Now my dedicated server contract with these guys is for 3 years. If I could I would just switch hosting companies but I guess I'm stuck with them for another year and 10 months at least.
My question is this - what effect would it have on my site (in terms of anything - SEO, downtime, etc, etc) if I transferred all my domains to another hosting company that can provide me with competitively priced domains?
Now I wouldn't normally consider myself a demanding or difficult customer. Once my service is up-and-running I can normally take care of myself and I am generally happy to suffer crappy support (and I generally do with Company X). But I'm asking this company why they are charging me twice what their main competitors are for .ie domains and they're not even defending themselves!
Now my dedicated server contract with these guys is for 3 years. If I could I would just switch hosting companies but I guess I'm stuck with them for another year and 10 months at least.
My question is this - what effect would it have on my site (in terms of anything - SEO, downtime, etc, etc) if I transferred all my domains to another hosting company that can provide me with competitively priced domains?